Privacy Policy

Privacy Policy

At The Gift Mela, a unit of The H R Group, we are committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when you use our website, services, and marketplace.

1. Information We Collect
We may collect the following types of personal information when you use our website or services:

• Name, contact information (phone number, email address)
• Shipping and billing address
• Transaction details (purchase history, payment information)
• Preferences and feedback related to your experience on our platform
• Cookies and browsing data

2. How We Use Your Information
We use your information to:

• Process orders and deliver products efficiently
• Communicate updates, promotions, and offers
• Improve our services and personalize your shopping experience
• Manage and resolve any issues related to orders, payments, and customer support
• Comply with legal and regulatory requirements

3. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss. Your payment information is encrypted, and we use secure payment gateways to process transactions.

4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:

• Trusted vendors and partners who help fulfill your orders
• Legal authorities if required by law
• Service providers that assist us with website maintenance, customer service, and marketing

5. Cookies
We use cookies to enhance your browsing experience by remembering your preferences and tracking your activity on our website. You can adjust your browser settings to decline cookies if you prefer.

6. Your Rights
You have the right to:

• Access, modify, or delete your personal information
• Opt-out of marketing communications
• Request details of any data we hold about you

7. Customer Support
If you have any concerns or inquiries regarding your privacy, please contact us at:

• Customer Care Number: +91 9512121817
• Email: info@thegiftmela.com

8. Changes to the Privacy Policy
The Gift Mela reserves the right to modify this Privacy Policy at any time. Changes will be posted on this page, and we encourage you to review this policy periodically.