Welcome to The Gift Mela (operated by THE HR GROUP). We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.thegiftmela.com or use our services.
1. Information We Collect
We collect the following types of personal information:
a. Information You Provide Directly
Name, email address, phone number
Shipping and billing address
Payment information (processed securely through payment gateways)
Account login details
Feedback, reviews, or messages sent to customer support
b. Information We Collect Automatically
IP address and browser type
Device information
Pages visited, time spent, click activity
Cookies and usage data
c. Information from Third Parties
Payment processors, marketing partners, delivery partners, and authentication services
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Provide tracking and customer service
Improve website functionality and user experience
Send updates, promotional emails, and offers (only with your consent)
Prevent fraud and ensure secure transactions
Comply with legal obligations
3. Sharing Your Information
We do not sell your data. However, we may share your information with:
Service Providers: For payment processing, shipping, IT support
Vendors & Sellers: To fulfill your orders
Legal Authorities: If required to comply with laws or enforce our terms
Marketing Partners: Only if you have opted in to receive such content
4. Cookies & Tracking Technologies
We use cookies and similar tools to:
Recognize your preferences
Remember login sessions
Analyze site usage and traffic patterns You can control cookies through your browser settings. Disabling cookies may affect site functionality.
5. Data Security
We implement industry-standard encryption and security measures to protect your personal data. While we strive to use commercially acceptable means to protect your information, no method is 100% secure.
6. Your Rights
You have the right to:
Access the personal data we hold about you
Correct inaccurate or outdated data
Request deletion of your data (unless required for legal or transactional purposes)
Opt-out of marketing communications at any time To exercise these rights, contact us at privacy@thegiftmela.com
7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have done so, we will delete it immediately.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before submitting data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We’ll notify you by email or by posting a notice on our site if significant changes are made.