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Terms of use

 

Terms and Conditions

Welcome to The Gift Mela, a unit of The H R Group. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before using our website.

1. General

  • By accessing The Gift Mela website, you confirm that you are at least 18 years of age or have parental consent to use the site.
  • The Gift Mela, under The H R Group, reserves the right to modify or update these terms at any time without prior notice. It is the user’s responsibility to review the terms regularly for any changes.
  • Use of the website is for personal and non-commercial purposes only. You may not copy, distribute, or exploit any content for commercial use without written consent from The Gift Mela.

2. Products and Services

  • All products listed on The Gift Mela are subject to availability. We strive to ensure accurate product descriptions, but in the event of any errors, we reserve the right to correct them without prior notice.
  • Colors and images of the products displayed on the website may vary slightly due to screen settings or photography lighting.

3. Pricing and Payment

  • All prices listed on The Gift Mela are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • Payment methods accepted include major credit/debit cards, UPI, and other digital payment options provided at checkout.
  • We reserve the right to modify product prices without notice. The price applicable at the time of purchase will be the price reflected at checkout.
  • In the event of any pricing errors on the website, The Gift Mela reserves the right to cancel orders placed under incorrect pricing.

4. Shipping and Delivery

  • We deliver across India. Shipping fees, if applicable, will be calculated and displayed during checkout.
  • We strive to ensure timely delivery of all orders. However, delivery times may vary based on the destination and any unforeseen delays.
  • The Gift Mela is not responsible for delays caused by external factors such as courier services, weather conditions, or strikes.

5. Return and Cancellation Policy

  • Due to the customized nature of our products, returns are not accepted. Please refer to our Return and Refund Policy for details on how to report any issues with your order.
  • You may cancel your order within one hour of placing it by contacting us at info@thegiftmela.com or calling us at +91-9512121817.

6. User Conduct

By using this website, you agree not to:

  • Engage in any unlawful or harmful activity, including fraud, identity theft, or distribution of viruses.
  • Attempt to gain unauthorized access to any part of the website or disrupt its services.
  • Use the website to harass, defame, or violate the rights of any other user.

7. Intellectual Property

  • All content on the website, including images, logos, product descriptions, and graphics, is the property of The Gift Mela and protected under intellectual property laws.
  • Unauthorized reproduction, modification, or distribution of any content is strictly prohibited.

8. Liability Disclaimer

  • The Gift Mela makes every effort to ensure the accuracy of product descriptions and information, but we do not warrant that the content of the website is error-free.
  • We are not liable for any indirect, incidental, or consequential damages that arise from the use of our website or products.
  • In no event shall our liability exceed the total amount paid for the product in question.

9. Privacy Policy

By using The Gift Mela website, you consent to our collection and use of personal data in accordance with our Privacy Policy.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from the use of the website shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.

Contact Us

If you have any questions or concerns regarding these terms, please contact us:

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